Electricity

The main airport serving the Riviera Maya is Cancun International Airport (CUN). It is located about 30 minutes from Playa del Carmen and roughly an hour from Tulum. From the Cancun International Airport, there are several transportation options to reach Playa del Carmen and Tulum. For Playa del Carmen, you can choose from shared shuttles, which are economical and convenient or private shuttles for a more direct and comfortable journey. You can book these in advance through various travel companies or directly at the airport. The company ADO operates a direct bus service from the airport to Playa del Carmen. The buses are frequent and offer a reliable option. Taxis are readily available at the airport but pricier. Other options include renting a car or ride-sharing services like Uber, though their availability can vary. For Tulum, shared shuttles are also available and can be booked in advance, though they may take longer due to multiple stops. Private shuttles offer a more direct route and can be booked ahead of time. ADO provides a cost-effective bus service, although you’ll need to transfer from the airport to their terminal in Cancun. Taxis to Tulum are also costly. Ride-sharing services like Uber may be an option, though they can be unreliable.

The island of Cozumel is served by Cozumel International Airport, which handles both international and domestic flights. Travellers can reach the city centre by taxis and shuttle vans, both private and shared, as well as private minibuses, which have a capacity of 4-10 passengers. Car rental companies are also present at the airport for those who prefer to drive. When hailing a taxi, ensure you have Mexican pesos or US dollars, as many taxi drivers do not accept credit cards.

The state of Quintana Roo, where the Riviera Maya is located, introduced a visitor tax called the 'Visitax' in April 2021. The tax applies to all international tourists over the age of 4 entering the state. At the time of writing, the tax is approximately 224 Mexican pesos (around $10-11 USD), although this amount can vary slightly due to exchange rates. Tourists are required to pay this tax online before their departure from Mexico, and proof of payment must be shown at the airport. The payment can be made through the official Visitax website.

Citizens from the United States, Canada, the United Kingdom, and most European Union countries can enter Mexico without a visa. Other nations that also enjoy visa-free access are visitors from Japan, Australia, and New Zealand. However, nationals from some countries do need a visa to visit Mexico. Notable examples include citizens from India, China, Russia, South Africa, and the Philippines. With such a diverse range of entry policies, it's always advisable for travellers to check the latest requirements with their local Mexican embassy or consulate before planning their trip.

Country code: +52 Playa del Carmen: 984 Tulum: 984 Cozumel: 987

For Mexico, there are two associated plug types, types A and B. Plug type A is the plug which has two flat parallel pins and plug type B is the plug which has two flat parallel pins and a grounding pin. The country operates on a 127V supply voltage and 60Hz.